Shipping policy

At Hiluba TID, we aim to deliver your orders safely and on time. Please read our shipping policy below.

Shipping Locations

We currently ship across India. At this time, international shipping is not available unless mentioned on the product page.

Order Processing Time

  • Orders are processed within 1–2 business days after confirmation

  • Orders placed on Sundays or public holidays will be processed on the next working day

Delivery Time

  • Standard delivery time: 3–7 business days

  • Delivery timelines may vary depending on location, courier partner, weather conditions, or unforeseen delays

Shipping Charges

  • Shipping charges (if applicable) will be clearly displayed at checkout

  • Free shipping may be offered on selected products or promotional offers

Cash on Delivery (COD)

  • COD availability depends on your delivery location

  • Additional COD charges may apply and will be shown at checkout

Order Tracking

Once your order is shipped, tracking details will be shared via SMS or email, allowing you to track your shipment.

Delayed or Lost Shipments

While we work with reliable courier partners, delays may sometimes occur. Hiluba TID is not responsible for delays caused by courier services, natural events, or incorrect address details provided by the customer.

Incorrect Address

Please ensure your shipping address and contact details are correct. We are not responsible for delivery failures due to incorrect or incomplete address information.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery with photos or videos for assistance.